On April 24, in the end of the working trip to Stavropol, the head of the federal agency got acquainted with the unique material and technical base of the Agrarian University.
After visiting several industrial enterprises of the city, at the end of an eventful day, the Minister of Labor and Social Protection of the Russian Federation Maxim Topilin, accompanied by the Governor of the Stavropol Territory Vladimir Vladimirov, arrived in Stavropol State Agrarian University, having visited two of his faculties.
In any business, the client is the most important, the hospitable attitude towards him and the reception itself, and in the field of the hotel industry - also his accommodation. Partly trying on the role of the consumer of these services was possible to the Minister of Labor and Social Protection of the Russian Federation Maxim Anatolievich Topilin, and no disappointment ensued. After all, specialists in the State Agrarian University are trained on the highest international scale.
"Lel" university cossack choir greeted the high guest with the bread and salt and the sincere song "Stavropol", and the excursion around the faculty "Social and Cultural Service and Tourism" began as in the present hotel - at the Reception desk. And it's not surprising that highly qualified, competitive, mobile personnel capable of influencing the development of the tourism and hospitality industry in Russia can only be prepared by fully implementing a practice-oriented approach.
As the center of innovative development of the region, the Faculty of SСS & T of Stavropol State Agrarian University provides training for the tourism and hospitality industry not only for the North Caucasus, but for the whole country. Minister of Labor and Social Protection of the Russian Federation M. A. Topilin learned that the faculty trains bachelors of service and bachelors of tourism, and in the next academic year will make a recruitment to the magistracy - the program "Tourism Planning and Development". Currently, 260 students are studying at the faculty. The faculty consists of 29 people, and everyone, having a corresponding basic education, perfectly speaks several foreign languages.
The faculty has a copy of a mini-hotel created in accordance with international standards of hospitality, then, like in any hotel, it has its own congress hall. Attention of Minister M.A. Topilin was drawn to the largest room No. 300, where not only routine lecture classes are held, but advanced Russian and foreign service professionals deliver lectures on the realities of the domestic and global tourism industry.
During the excursion of the Minister of Labor and Social Protection of the Russian Federation M.A. Topilin, not only teachers but also students of the faculty welcomed. So, the winner of the competition "Rural Tourism" - the 2-nd year student Victoria Bazova, showed her high guest a project in the Educational Center for the Design and Development of Innovative Tourism. And her classmate Alexandra Ivanova in the presentation studio of the organization of the work of the AHC of the enterprises of the hotel industry showed how in the course of an interactive practical lesson the guys are practicing skills in the technology of picking a maid. It is in this studio, which serves as a real simulator, that they study the specifics of the organization and maintenance of the hotel fund, the organization and technology of the operation of hotel services, and the technology of hotel services. All classes are aimed at forming competences for the organization of the technological process of the service, the ability to develop new service products and use modern technologies of customer service. "In the future," the teachers say, "the students consolidate the acquired array of knowledge at the enterprises of strategic partners, including the Park Hotel Stavropol."
In the Training Center "Hotelier", the head of the federal department, M.A. Topilin, saw how the business meeting takes place in an informal atmosphere - a business game in English. Negotiations are conducted here, contracts are concluded both in Russian and in foreign languages, and not only within the framework of the discipline "International Business Negotiations". The studio serves as a part of the hotel room, on the example of which many issues are considered - from interior design to cleaning standards.
Further, the minister was greeted by Leana Khutsishvili, administrator of the reception and accommodation service at Park Hotel Stavropol and Anastasia Belmasova, freshman student, who recently won the qualifying competition by attending the final of the 5th National Championship of the WorldSkills Russia in the Republic of Sakha (Yakutia). To the minister's question "What helped you to realize yourself in the process of participating in the WorldSkills contest?" Nastya answered: "Our practical teachers. Previously, they themselves faced many problematic situations in their professional activities. Thanks to this, I was able to quickly navigate and give the right answers. "
The Minister was shown the "Hotelier" studio, designed to conduct practical classes on the features of cleaning and preparation of rooms for the arrival of the guest. The bedroom here is made according to the international requirements of the premium room and is equipped with everything you need, from the black out curtains to the comfortable king-size bed. In the spacious washroom, a whirlpool bath integrated into the SPA zone, a shower cabin with the function "Tropical Rain", creating an imitation of real rain with an excellent therapeutic effect.
Since any hotel is designed to anticipate and satisfy the needs of customers, including food, the presentation of the presentation studio technology and technology service "Restaurateur" was presented to the attention of the Minister. This is a practical platform for the discipline of "Serving and decorating the table" with a dining area for six seats and a cooking area. Here they are taught to use innovative service products and restaurant business standards, to master modern technologies of customer service in a restaurant.
The Minister M.A. Topilin inquired about the practical skills of the faculty. Teachers reported that they are provided by numerous strategic partners: the Stavropol hotel, the sanatoriums of the KMV, restaurants and hotels in Sochi. For example, the spa-hotel "Rodina", where students of the State Agrarian University in the run-up to the Olympics worked as volunteers, and then established themselves as specialists in the management and marketing of hotel services.
To the question of the head of the Ministry of Labor of the Russian Federation M.A. Topilin "How was the system of management of the educational process built at the faculty?" The teachers emphasized that the basis of educational technologies is a practice-oriented approach aimed at the formation of actual skills and competencies, which, Feel in real business. The innovative faculty uses only the best practices and experience of the best hospitality institutions of the world, adapting them to the Russian conditions and the market. In particular, the experience of the leading European school of hotel management Les Roches (Switzerland). For a more conscious alignment of the future career trajectory, current practice teachers are invited to tell students about the principles of their successful organizations, share methods and ways to achieve their successful professional success. This also helps students to decide on future specialization.
The Minister was impressed by the unique Studio of Technology and Food Technology "Two Chefs", the kitchen area of which is designed for the work of two chefs at the same time. Culinary fights, when masters and students prepare dishes of different cuisines of the world, taking into account the culture and the traditions of the cook, many people want to succeed in this art. Thanks to the fact that the kitchen equipped with the newest types of appliances allows you to make the cooking process easily and without much effort. Maksim Anatolievich saw exhibition competition works prepared by craftsmen for the Bright Easter Week.
The guest visited the "Asia" negotiation room. A preliminary round of consultations is held before the signing of agreements with foreign partners of the Middle Eastern states (Syria, Palestine, Iran, Israel, Iraq), as well as with the universities of China, Japan, Thailand, India and a number of Central Asian countries (Kyrgyzstan, Kazakhstan, Vietnam, etc.). There are also business games and master classes on the subjects "International economic relations", "International business negotiations", "Business etiquette". So the student is closer to the real reality of the negotiation process and is preparing to work on international projects and grant programs.
In the room of negotiations "Europe" the minister learned about the university partnership, international programs and networking. The creation of such an room was due to the modern challenges of society, consisting in the acute need for highly professional specialists in the field of service and tourism. In the classes "Image in the socio-cultural service", "Innovations in service", "International business communications", conducted in foreign languages, the general cultural and professional competencies of future staff are formed.
In the course of the conversation with the Minister of Labor and Social Protection of the Russian Federation Maxim Anatolievich Topilin, the rector of the Stavropol State Agrarian University, Academician of the Russian Academy of Sciences Vladimir Ivanovich Truhachev said that the perspective of the faculty development is seen in the expansion of career opportunities for students through obtaining double diplomas and in cooperation with European universities. Work in this direction began actively thanks to cooperation with Votel School, membership in the Council of the International Association Agreemba, participation in the work of the Visegrad Association of Universities and the experience of students participating in international programs LoGO, APOLLO, Erasmus, etc.
Then the minister proceeded to the Training Center "Leader", where at this time for the students of the SKS & T faculty passed the "Tour of the country, the studied language". Brain rings, brainstorming, business games in a foreign language develop the willingness to work in a foreign environment, the ability to work with the documentation of a tourist enterprise. And now three different language groups have presented their projects in the form of a developed tourist tour. The result of such classes at the faculty is the participation of students of the State Agrarian University in language competitions, international competitions in economic disciplines and disciplines of the tourism industry, and in international mobility programs.
In the audience of active forms of training "Image" the minister attended the interactive activities on the special economic zone of the CMS. But as it is already electronic interactive, in the format of the master class of the R-Keeper station, M.A. Topilin was able to see in the laboratory of automated systems and technologies in the service. The discipline "Fundamentals of work with software products in the service sector" is studied using innovative software products (Fidelio, Opera, Amadeus, etc.).
Minister of Labor and Social Protection of the Russian Federation M. A. Topilin inquired about the employment of future graduates. The teachers reported that the Stavropol State Agrarian University, being the flagship of higher education in the sphere of tourism and hospitality, has its own pool of employers. These are advanced industries, from which the main base of organizations is formed, in which young cadres are employed. Having seen the exhibition of scientific and innovative activities of the young faculty, whose scientists and graduate students succeeded in holding international conferences, publishing numerous scientific and practical and educational publications, publications in the Web of Science and Scopus databases, Minister M. A. Topilin was able to see also in his high publication Activity.
An extensive excursion to the Faculty of Agricultural Mechanization of the Stavropol Agrarian University was completed. At the Center for Youth Innovation Creativity of the Stavropol State Agrarian University "Vector" (FabLab), the head of the federal agency got acquainted with the unique equipment, thanks to which students, students, graduate students can carry out their most ambitious engineering ideas.
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In 2014, the Stavropol State Agrarian University was recognized as the winner of the competition "Russian Organization of High Social Efficiency" with the award of the highest award - the Grand Prix. The award to the Rector of the SSAU V. I. Truhachev was handed to the Minister of Labor and Social Protection of the Russian Federation Maxim Topilin. Referring to the leadership of institutions - social leaders, the minister then wished "that the received awards would become an incentive for improving performance, promoting the best technology for working with personnel."
During this time, the Stavropol State Agrarian University not only expanded the already rich arsenal of awards (including the triumphant European "Awards for Excellence", the third time it won the EFQM award), but also confirmed the high ratings of national ratings of relevance, efficiency, and competitiveness.
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25.04.2017
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